# Practice brief for meeting preparation

The company "Northwood Workshop" is fictional. Use only this file; no outside research is needed for the exercise.

## Confirmed facts

- The company makes furniture to custom dimensions.
- Inquiries arrive through the website and a messenger.
- Two account managers prepare proposals for clients.
- An inquiry can include dimensions, materials and comments from the customer.
- The client agreed to an introductory meeting to discuss how inquiries are handled.

## Our offer

Help collect the details of an inquiry in one workflow and prepare a draft proposal based on agreed rules.
Goal of the meeting: understand how an inquiry currently moves through the company and the terms of a possible pilot.

## What we do not know

Number of inquiries, budget, current CRM, share of data moved by hand, cost of errors, timeline and who takes part in the buying decision.

Do not present possible difficulties as confirmed problems of the client.